Lesson 1
Capability is not permission
An AI system being technically able to act does not mean the business should allow it to act autonomously.
Turn confidence, risk, approval, auditability and fallback into concrete workflow controls.
Learning outcomes
Guided lessons
Lesson 1
An AI system being technically able to act does not mean the business should allow it to act autonomously.
Lesson 2
Classify actions by consequence, reversibility, regulatory sensitivity and customer impact.
Lesson 3
Use review, edit, approve, reject and escalation patterns where confidence alone is insufficient.
Lesson 4
Capture context, prompt/version, output, confidence, user decision and final action so outcomes can be reconstructed.
Lesson 5
A mature workflow knows when to stop, escalate or ask for clarification instead of fabricating certainty.
Hands-on practice
Do not just tick these mentally. Write the query, create the test matrix, refactor the code, or document the decision. Practical evidence is the point.